Our Terms & Conditions

Terms & Conditions

Raindrop Digital Media
Effective Date: 2025

These Terms & Conditions (“Terms”) govern your use of services provided by Raindrop Digital Media (“Company,” “we,” “our,” or “us”), including appointment scheduling, communication services, marketing messages, and promotional offers. By engaging with our website, submitting your information, or opting into our communications, you agree to these Terms.

Business Name: Raindrop Digital Media
Business Address: 125 NW 3rd Ave, Boynton Beach, Florida, US, 33435
Business Phone: +1 561-354-3737
Business Email: [email protected]


1. Use of Our Services

By using our services, you agree to:

Provide accurate and complete information

Receive appointment confirmations, reminders, updates, and (if opted in) promotional messages

Use our content and materials for lawful, personal, and non-commercial purposes

Not misuse, copy, distribute, or modify our content without written consent

We reserve the right to refuse service, cancel appointments, or terminate communications for any misuse or violation of these Terms.


2. Communications & Marketing Consent

By submitting your phone number or email through any form, booking page, or communication channel, you consent to:

Appointment confirmations and reminders

Service-related updates

Promotional SMS messages, special offers, or marketing emails (only if you opt in)

You can opt out at any time:

SMS: reply STOP

Email: click Unsubscribe

Email request: [email protected]

Opting out of marketing does not affect necessary appointment-related communications.


3. Appointment Policies

By scheduling an appointment:

You agree to provide valid contact details.

You understand that appointment times are subject to availability.

You may receive automated reminders or confirmations.

You are responsible for attending at the scheduled time or notifying us of changes.

We reserve the right to modify or cancel appointments as needed.


4. User Responsibilities

You agree not to:

Submit false or misleading information

Interfere with our website or systems

Attempt unauthorized access to any part of our business systems

Use our services for illegal or abusive activities

Violation of these responsibilities may result in service termination.


5. Intellectual Property

All content, branding, text, graphics, media, and materials provided by Raindrop Digital Media are protected under applicable copyright and trademark laws.

You may not:

Copy

Reproduce

Distribute

Modify

Sell or repurpose

any Company content without prior written permission.


6. Data Protection & Privacy

Your use of our services is subject to our Privacy Policy, which outlines:

What personal data we collect

How we use and protect it

Your GDPR and CCPA rights

By using our services, you acknowledge and agree to the Privacy Policy.


7. Limitation of Liability

To the fullest extent permitted by law, Raindrop Digital Media is not liable for:

Any indirect, incidental, or consequential damages

Lost data, lost profits, or business interruptions

Errors or delays caused by third-party platforms (SMS carriers, email providers, CRM systems, integrations)

Our services are provided “as is” and without warranties, except those required by law.


8. Third-Party Services

We may use third-party providers for:

SMS and email delivery

Appointment scheduling

CRM and automations

Payment processing (if applicable)

These providers have their own terms and privacy practices. We are not responsible for their policies or actions.


9. Compliance (GDPR, CCPA, TCPA, CAN-SPAM)

We comply with:

GDPR (for EU/UK residents)

CCPA (for California residents)

TCPA (for SMS consent requirements)

CAN-SPAM (for email marketing rules)

By opting in through a form, checkbox, website, funnel, or SMS keyword, you confirm your lawful consent to receive communications as defined by these regulations.


10. Termination of Communications

We may suspend or terminate communications if:

You violate these Terms

We detect misuse or spam behavior

It becomes legally necessary to do so

You may terminate communications at any time using the opt-out methods mentioned above.


11. Changes to These Terms

We may modify these Terms at any time. Changes are effective immediately upon posting with an updated Effective Date.


12. Contact Information

If you have questions about these Terms, contact us:

Raindrop Digital Media
Email: [email protected]
Phone: +1 561-354-3737
Address: 125 NW 3rd Ave, Boynton Beach, Florida, US, 33435

Copyright © 2025 | Raindrop Digital Media | All rights reserved.